Foster carers often need to contact a range of professionals. Here is a list of some of the most frequently used numbers. If you need another contact or if you have a contact that you feel would be useful to other carers please let us know using our website feedback form.

Family Placement Team Out of Hours
02920 849766
6pm to 10pm, 365 days a year
Emergency Duty Team (EDT)
0800 328 4432
5pm to 8.30am, 24hrs a day including weekends and bank holidays
Learning & Development
01495 232841
8.30am to 5pm (Monday to Thursday)
8.30am to 4.30pm (Friday)
Looked After Children Nurse
07947 828908
16+ Team
029 2084 9700
8.30am to 5pm (Monday to Thursday)
8.30am to 4.30pm (Friday)
Blackwood Team Duty Officer
01495 235610
8.30am to 5pm (Monday to Thursday)
8.30am to 4.30pm (Friday)
Rhymney Team Duty Officer
01685 844295
8.30am to 5pm (Monday to Thursday)
8.30am to 4.30pm (Friday)
Risca Team Duty Officer
01495 235536
8.30am to 5pm (Monday to Thursday)
8.30am to 4.30pm (Friday)
Caerphilly Team Duty Officer
029 2084 9700
8.30am to 5pm (Monday to Thursday)
8.30am to 4.30pm (Friday)
Bargoed Team Duty Officer
01443 873550
8.30am to 5pm (Monday to Thursday)
8.30am to 4.30pm (Friday)
Disabled Children’s Team
029 2084 9700
8.30am to 5pm (Monday to Thursday)
8.30am to 4.30pm (Friday)
Customer Services
01443 864613
8.30am to 5pm (Monday to Thursday)
8.30am to 4.30pm (Friday)
NHS Direct
0845 46 47
24 hrs a day
Social Services Finance
01443 864531
8.30am to 5pm (Monday to Thursday)
8.30am to 4.30pm (Friday)
Education Safeguarding Team
01443 866643, 01443 866686, 01443 866687
8.30am to 5pm (Monday to Thursday)
8.30am to 4.30pm (Friday)
Intensive Support Team (IST)
01495 233247
SEWAS (South East Wales Adoption Service)
01495 355766
Children’s Commissioner for Wales
Here are some of the things that Keith and his staff do for Wales’ children and young people:

  • Telling everyone, including children and young people, about the Commissioner and about children’s rights
  • Meeting with children and young people and listening to what they have to say about issues that affect them
  • Talking to children and young people about the Commissioner’s work, what else they think he should do and how he should do it
  • Looking at the work of organisations like councils and health trusts to see if they are thinking about children’s rights
  • Telling people who can make a difference what children and young people think is important and how to improve things
  • Giving advice and information to children and adults who contact the Commissioner’s team.

Sally Holland
Oystermouth House, Pheonix Way, Llansamlet, Swansea,SA7 9FS
Tel: 01792 765600
Fax: 01792 765601
post@childcomwales.org.uk
www.childcom.org.uk

CIW (Childrens Inspectorate Wales)
CIW South East Region
Welsh Government, Rhydycar Business Park, Merthyr Tydfil, CF48 1UZ
0300 062 8888
ciw.merthyr@gov.wales